Question 1

What is the minimum order quantity?

Accepted Answer

MOQ varies by product — typically 5,000 pieces or packs per SKU for standard items. Custom printed designs also start at 5,000 pieces per design. Contact us for exact MOQ on your selected product.

Question 2

Can I get a sample before ordering?

Accepted Answer

Yes! We provide samples for qualified buyers. Sample requests can be made through our contact form or via WhatsApp. Production samples are available before bulk orders.

Question 3

What is the lead time for orders?

Accepted Answer

Stock items ship within 5–10 days after order confirmation. Custom printed orders take 7–15 days for production plus shipping time (25–35 days sea freight to US/EU ports).

Question 4

Do you offer custom printing or private label?

Accepted Answer

Yes, we offer full custom printing with your logo or artwork. Flexographic printing supports 1–6 colors with MOQ of 5,000 pieces per design. Send us your artwork for a free digital proof.

Question 5

What shipping terms are available?

Accepted Answer

We offer FOB (Free on Board), CIF (Cost Insurance Freight), and EXW (Ex Works) terms. FOB is recommended for most buyers — you control ocean freight while we handle export clearance and delivery to port.

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